1. About these fees
We publish our fees in full, as letting and property agents are required to do under the Consumer Rights Act 2015. Every figure below is inclusive of VAT.
2. Fees charged to landlords
[PLACEHOLDER: replace the rows below with your real services and prices. Each row must describe the actual service — a bare "admin fee" is not an acceptable description.]
| Service | Fee (inc. VAT) | What it covers |
|---|---|---|
| Guaranteed rent agreement | [£0.00] | [WHAT IS INCLUDED] |
| [SERVICE] | [£0.00] | [WHAT IS INCLUDED] |
| [SERVICE] | [£0.00] | [WHAT IS INCLUDED] |
3. Fees charged to tenants
Most fees to tenants are prohibited under the Tenant Fees Act 2019. Only permitted payments — such as rent, a tenancy deposit, a holding deposit and defined default charges — may be taken. [PLACEHOLDER: list only the permitted payments you actually charge.]
| Service | Fee (inc. VAT) | What it covers |
|---|---|---|
| Holding deposit | [£0.00] | [CAPPED AT ONE WEEK'S RENT — STATE THE TERMS] |
| [PERMITTED PAYMENT] | [£0.00] | [WHAT IT COVERS] |
4. Redress scheme
[COMPANY NAME] Ltd is a member of [REDRESS SCHEME NAME]. Membership number [NUMBER]. [PLACEHOLDER: add the scheme logo here once supplied.]
5. Client money protection
Variant A — we hold client money
[COMPANY NAME] Ltd is a member of [CMP SCHEME NAME]. A copy of our membership certificate is available here, and our client money handling procedures are available on request.
Variant B — we do not hold client money
[COMPANY NAME] Ltd does not hold client money and is therefore not required to be a member of a client money protection scheme.
[PLACEHOLDER: delete whichever of Variant A or Variant B does not apply, including its label.]
6. Accreditations
National Residential Landlords Association (NRLA), membership number [NRLA NUMBER]. Information Commissioner's Office (ICO), registration number [ICO NUMBER].